Being a relatively small business initially I never really took the time to plan. I would sell my products and that worked for me. As we grew things were going well but it felt like not only could we be doing better, what with the momentum we had created, but that processes and practices often became a bit tangled. ULIA sorted this all out for me with a comprehensive planning strategy for all aspects of the business. From sales & marketing to production and processess they came in and made everything simple and effective and createdd a roadmap that was easy to execute. Off the back of this I have used ULIA for other services such as recruitment & customer satisfaction surveys and they have been amazing. Thank you :)